Privacy Policy

Effective June 1, 2018

Privacy Policy

SlumberPod is committed to ensuring that your personal information is protected and never misused.

Our privacy policy explains what personal information we collect, why we collect it, how we use it, the controls you have over your personal information and the procedures that we have in place to protect your privacy. It applies to personal information we collect through this website.

By sharing your personal information with us, and by continuing to use this website, you confirm that you have read and understood the terms of this privacy policy. We take responsibility for the personal information we collect about you, and we aim to be transparent about how we handle it, and give you control over it.

In this privacy policy, when we refer to "SlumberPod", "us", "we" or "our", we mean Dovetail Essentials, LLC, or companies that provide you with this website. If you have any questions, comments or concerns about any aspect of this policy or how we handle your information in relation to this website, please contact us so we may route your inquiry to our Privacy Team.

What personal information do we collect?

Our main reasons for collecting your personal information are to provide you with information or services that you have requested from us, and to provide and improve the service, products and experiences that you and the users of the website, applicants and employees expect from us. 

We collect personal information from you in several different ways; you may share that information with us, or we may collect it using other means. In this section, we explain the different ways we collect personal information from you and some ways in which that information will be used.

How do we collect your personal information?

We collect personal information that you share with us when you register, contact us or interact with us through our website, email, phone or otherwise. You can decide not to provide certain information, or ask that any information you have previously shared is removed.

Cookies

We may use cookies and similar technologies to collect non-personally identifiable information from you and to customize your use of the website. A cookie is a small data file that certain web sites write to your hard drive when you visit them. We may also use web bugs, clear gifs and similar technologies that collect data similar to that collected by a cookie. A cookie file can contain various types of information, including a user ID that the site uses to track the pages you have visited.

Most browsers are initially set up to accept cookies; however, you can reset your browser to refuse all cookies or indicate when a cookie is being sent or you can flush your browser of cookies from time to time. (Note: you may need to consult the help area of your browser application for instructions.) If you choose to disable cookies or refuse to accept a cookie, you may not be able to utilize all features of the website. 

Should you visit any of our websites or online properties, cookies may be used as described in the relevant privacy policy, so it is a good idea to check the privacy policies which govern those websites.

How do we use your personal information?

Our main reasons for using your personal information are to provide you with information or services that you have requested from us, and to provide and improve the service, products and experiences that you and the users of the website, applicants and employees expect from us. We do this in various ways, including e-mail, post, SMS, via social media platforms and by phone, but only if you are happy for us to do so.

We will never sell your personal information to third parties. However, we may share your personal information with certain third parties who provide services on our behalf. They only have access to the personal information they need to perform those services. They are required to keep your personal information confidential and may not use it other than as we ask them to and always in accordance with this privacy policy.

Information you share with us

We use the personal information you share with us in the following ways:

  • To respond to your queries and requests;
  • To communicate with you;
  • To provide services and support for any requests you make;
  • To provide updates to you about any changes to SlumberPod's policies, terms and conditions and any other matters which we may need to tell you.

Links to third party websites

We may provide links to other websites which are not operated and controlled by SlumberPod.

We have no control over and are not responsible for the content of those sites or how the third parties responsible for them collect and use your personal information. We do not endorse or make any representations about third party websites.

Third party websites may have their own privacy policies explaining how they use and share your personal information. You should carefully review those privacy policies before you use these websites to make sure that you are happy with how your personal information is being collected and shared.

How long do we keep your personal information?

We only keep your personal information for as long as we need to, to be able to use it for the reasons given in this privacy policy, and for as long as we are required to keep it by law. 

Informing us of Changes

If any of the information that you have provided to SlumberPod, for example if you change your e-mail address, name or postal address, you can update, amend or remove information by submitting a request to contact@slumberpod.com. We will respond to your request in accordance with applicable local laws in your jurisdiction.

How do we protect your personal information?

We use appropriate technical and organizational measures, including encryption, to protect your personal information and privacy, and review those regularly. We protect your personal information using a combination of physical and IT security controls, including access controls that restrict and manage the way in which your personal information and data is processed, managed and handled. Whilst we cannot guarantee the security of your personal information, we commit to taking all reasonable steps to do so.

Changes to this privacy policy

We will review and update this privacy policy from time-to-time. We therefore ask you to check it occasionally to ensure that you are aware of the most recent version that will apply each time you access this website.

Contact us

If you have any questions, comments or concerns, or would like to make a complaint about how we use the personal information we hold about you, please email us at contact@slumberpod.com. We will get back to you as soon as possible.